Warranty Policy
At Latashasy, we take pride in the quality and durability of our fitness products. Each item is carefully inspected and tested before shipment. To ensure your satisfaction, we offer the following warranty coverage:
Standard Warranty
- All Latashasy fitness equipment includes a 12-month limited warranty from the date of delivery.
- The warranty covers manufacturing defects in materials or workmanship under normal home use.
- In the event of a verified defect, we will repair, replace, or refund the product at no additional cost to the customer.
Exclusions
This warranty does not cover:
- Normal wear and tear or cosmetic damage (e.g., scratches, fading).
- Accidental damage, misuse, or neglect.
- Damage resulting from improper maintenance or unauthorized repairs.
- Items purchased from unauthorized sellers or third-party marketplaces.
Warranty Claim Process
If you believe your product is defective under warranty, please contact us at support@latashasy.com with the following information:
- Your order number
- A detailed description of the issue
- Clear photos or videos showing the defect
Our support team will review your claim and respond within 2 business days with the next steps.
Customer Support
Latashasy LLC
Email: support@latashasy.com
Phone: +1 (816) 402-6086
Address: 1921 E Warner St, Phoenix, AZ 85040, United States
Customer Service Hours: Mon - Fri: 9:00 AM - 6:00 PM (MST)
Thank you for choosing Latashasy. We appreciate your trust and are committed to ensuring your satisfaction with every purchase.